Incentive Strategy Manager

Incentive Strategy Manager – HUM000566

Life is about choices and seizing the opportunity to demonstrate your talent, ambition and ideas. At U.S. Cellular, you’ll find a broad array of resources to enable and advance your career with access to benefits that give you the comfort you need to plan with confidence for your future from day one. As an associate within a highly supportive team that is defined by a diverse and inclusive culture, mutual respect and innovation, you’ll be empowered to make a positive difference that leads to your success. Success that only you can define. Embrace possibility at U.S. Cellular.
Overview / Summary
​Develops and implements incentive programs across multiple sales and service channels (Retail, SMB, Customer Service, Agents, National Retail and Web). Responsible for researching, developing and evaluating new incentive strategies and structures, assessing behavioral and cultural impact, revenue generation and impact to the organization and its customers. Drives the strategic design of variable incentive compensation programs (ICP) across all the above channels, ensuring current and newly designed programs motivate associates, leaders, agents and National Retail employees achieve each channel’s business results so that we can serve customers wherever they choose to shop.
Job duties and responsibilitiesStrategy Development

  • Drives the design and management of incentive compensation programs in a multi-channel environment including plan design (component weightings), financial modeling, performance scorecards, and recognition programs.
  • Evaluate opportunities for increased associate engagement generated through marketing and sales organizations.
  • Develop business cases for new associate incentive programs including investment requirements, revenues, and costs; assess driven positioning; work with cross-functional teams to define high level operational requirements.
  • Understand industry developments, competitor incentive plans and positioning, and trends in associate behavior and incentives.

Compensation and Project Management

  • Create and implement new associate incentive programs designed to maximize associate behavior and performance to optimize the customer experience.
  • Manages expense forecasting of large-scale incentive programs (associates & agents) and works with Finance teams to allocate budget annually! Maintain expertise on incentives and performance management through training and research. Designs sales incentive training and education programs for the sales force
  • Guides administrative teams (ICS) and fields sales leadership regarding associate and agent plan interpretation and serves as a point of contact for issue resolution!

Communication and Escalation

  • Formally communicates and regularly reinforces all sales incentive plan changes (design, process, weighting, plan rules, etc.).
  • Leads monthly incentive discussions with senior level Sales and Customer Service leaders (Regional VPs, Directors of Customer Service and Directors of Sales, etc…) informing them of incentive trends and discuss future incentive initiatives. Development and Delivery of incentive related communications and training for all levels of the sales and customer service organization.

Required qualifications

  • BA/BS Business or Organizational Behavior undergraduate degree.
  • Minimum of 5 years of experience researching, developing, implementing and/or interpreting performance, payouts and incentive strategies in a multi-channel environment required.
  • Experience communicating both verbally (on phone, one-on-one, to groups) and in writing (emails, letters, reports, presentations) to various audiences. Ability to remain flexible and adaptable in a fast-paced environment required.
  • Experience collaborating with internal and external resources to develop strategies that meet department goals within budget and established timelines

Preferred qualifications

  • Strong preference to MBA and/or equivalent work experiences plus 7-9 years of experience required with specific sales compensation experience preferred.
  • Experience in wireless industry a plus.

Job : Human Resources

Location(s) : Illinois-CHICAGO_IL

U.S. Cellular® is an EEO employer and gives consideration to qualified applicants without regard to race/color/age/religion/sex/sexual orientation/gender identity/national origin/disability/veteran status, pregnancy or genetic information.

The post Incentive Strategy Manager first appeared on Jobs in Chicago.



from Jobs in Chicago https://ift.tt/31MyoVF
via IFTTT

Comments

Post a Comment

Popular posts from this blog

Transition Specialist Representative – Chicago Loop

Job Details Entry Chicago Loop Office – Chicago, IL Full Time Bachelor’s Degree Up to 50% Description The Transition Specialist Representative leads the Paycom implementation by partnering with Outside Sales Reps and New Client Setup (NCS) Specialists to guide our clients to 100% usage of the Paycom solution. They will administer and review a Paycom Project Plan for management, client accountability and communication to all internal and external stakeholders throughout the client onboarding process. This position ensures all Paycom Payroll and Human Capital Management (HCM) products are set up timely and accurately. The TSR will confer with ongoing project personnel to resolve open issues while escalating any issues as deemed appropriate.   RESPONSIBILITIES   Project Management: Provides technical and functional support to all internal and external parties with a Paycom Project Plan to collect outstanding data for each client(s) and ensure...
Read more

Transaction Advisory Services Senior Associate

nn About our Business nn nnCBIZ Private Equity Advisory is the dedicated private equity advisory practice of CBIZ (NYSE: CBZ). We are focused on providing private equity groups and their related portfolio companies with consulting services and solutions focused on deal advisory, business optimization, EBITDA enhancement and performance management & improvement. Our team embraces a collaborative, client-centric approach to architecting and delivering on projects driven by ongoing transactions, transitions and transformations across a broad range of industries. We believe that the diverse perspectives of all our team members help to drive innovation and transformative results for our business. We are entrepreneurially minded and operate as a meritocracy, promoting and compensating team members based upon performance and potential. We are CBIZ Private Equity Advisory – Invested in You.nn nnOur clients are benefitted by additional scope and scale provided through CBIZ, which has ...
Read more

Global Fraud Solutions Product Manager

What We’ll Bring At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology. This Global Fraud Solutions product manager is a fully qualified professional, preferably with deep domain expertise in using data and analytics to help customers fight fraud and create “friction right” experiences for consumers trying to use their solutions products. The person in this role is responsible for overall solution capabilities, roadmap, strategy, and planning that serves all relevant industry verticals and international regions for TransUnion. You will build and steward the implementation of the product plan, gather the voice of the customer to ...
Read more